Announcing 

 

Strongpoint Version 2.4

 

Strongpoint is excited to announce a series powerful new features and enhancements in our latest product release of Strongpoint for Salesforce, Version 2.4, including the following new features:

  • Policy Change Management

  • Integration with Jira

  • iPaaS integration with Celigo

Thank you very much to our extremely active, and knowledgeable, user community for their suggestions and guidance, allowing us to create incredible value in this release.

Pre-Release

Version 2.4 is now available in your sandbox for pre-release.  

Full Release

Note that we will be pushing the 2.4 upgrade to your production account during off-peak hours starting April 4, 2018.

Managed Customers

If you are a customer with a managed upgrade process, we will contact you directly to schedule the upgrade to your production account, per the process we have defined with you.

If you are not a Managed Customer and would like to know more - reach out!  We’d be happy to work out the details with you.

Your account team will be reaching out to you directly to review the latest updates and answer any questions you may have.  Or please contact us to set-up a walk through!

 
 

New Functionality

 

Policy Change Management. Learn more

Jira Integration (Beta). Learn more

iPaas Integration with Celigo (Beta). Learn more

 

Policy Change Management

Product Area

Intelligent Change Management

Feature

Policy Change Management

Audience

Audit team, IT Managers

Overview

Strongpoint’s Change Policies help you quickly implement best practices, build processes for specific departments and even specific objects. All changes in the system are analyzed against these Change Policies to ensure that they are compliant. This new Policy Change Management feature prevents unauthorized policy changes. Any changes to a policy must be authorized in advance. This new feature drives value for:

IT Managers: Can prevent unauthorized changes to policies.

Auditors: Can be alerted of policy changes and audit the approval behind them.

Example

Update Existing Policy Record:  An IT Administrator opens the organization’s Default Policy and attempts to modify the Scripted Objects Changes control from the Change Request level to Log Changes Only level. This change would allow users to modify any scripts or workflows, without any change control or approval. With Strongpoint’s new Policy Change Management feature, the IT Administrator is now prevented from making this unauthorized change to the default policy.

For this change to be authorized in the system, the IT Administrator needs to:

  • create a Change Request,

  • assign the Default Policy to the Change Request, and

  • follow the approval process

 
 
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Strongpoint wishes to extend a special thanks to the team at KPMG for sharing their feedback and influencing this new functionality.

 
 

Jira Integration [Beta]

 
 

Product Area

Intelligent Change Management

Feature

Change Logging & Clearance

Audience

Release Managers, Developers, IT Administrators

 
 

Overview

Many customers use ticketing and change approval systems in the management of changes to all of their business systems not just Salesforce or NetSuite. Strongpoint is integrating with external ticketing systems to improve workflows for customers using both. Strongpoint’s Change Management capabilities are now integrated with Jira, one of the most popular issue ticketing  and development project management systems. Customers are able to push Jira change tickets into a Strongpoint Change Request, enabling easy management of changes directly in their system, seamless tracking of compliant changes and automating the reconciliation of change logs during audit.

The key benefits of this integration include:

  • Improved team productivity by automatically detecting objects mentioned in Jira tickets,  managing changes to those objects with Strongpoint’s Change Management, and synchronizing approvals between Strongpoint and Jira

  • The ability for auditors to track compliant changes and avoid manually reconciling change tickets to change logs during audit.

Example

A development team is working on an initiative that requires system enhancements. The team uses Jira for managing development scope and change approval processes. One of the developers on the team creates a Jira story that outlines the scope of changes being made to the system. The developer pushes the Jira story into Strongpoint and a Change Request is automatically created. Once the Change Request is approved, the approval is automatically synchronized with Jira, allowing the developer to proceed with development. This brings all the benefits of Strongpoint to Jira tickets, including the impact analysis, release management and change reconciliation features.

 
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iPass Integration - Celigo (Beta)

 
 

Product Are

Intelligent Change Management

Feature

Automated Documentation

Audience

Business Analysts, Developers, IT Managers

 
 

Overview

Many of Strongpoint’s customers have integrated Salesforce with other enterprise systems by using Integration Platform as a Service (iPaaS) tools. Strongpoint has partnered with Celigo, a leading iPaaS vendor, to see through the integration layers and map dependencies between integrated systems. This extends all of Strongpoint's documentation, change monitoring, impact analysis and change management capabilities to the entire application ecosystem. This makes it very easy for Business Analysts and Developers to understand if changes they make in Salesforce will break something in NetSuite or any other enterprise system connected via Celigo. Additional iPaaS platforms will be added this summer.

Example: Visualize field Mappings in ERD

It is very common to integrate Salesforce and NetSuite systems together so that when Leads and Opportunities in Salesforce convert to Customers, the resulting transactions are stored in NetSuite. In this scenario it is also common for customer information to be stored in both systems, with key customer fields integrated together between the two. Strongpoint’s ERD can now be browsed to explore the relationship between records and fields in these two systems. Additionally, Strongpoint's documentation, ERD, Policy Analysis, Impact Analysis and Change Tracking tools now support multiple applications and integration technologies. Strongpoint will automatically warn of changes in one system that will affect another.

celigo-release.png

Strongpoint wishes to extend a special thanks to Celigo for being our first iPaaS partner! We are working hard to support this capability with other leading iPaaS vendors. Reach out to us if you are using a different iPaaS vendor.

 
 
 

Updates

Download Status Report as PDF

After the initial scanners execution, screenshots of the status report are typically needed by your Admins, Auditors and IT team in order to ensure the account is fully documented. A Download pdf button is included to simplify this process.

Release Rollback - Diff Target and Source XMLs

We have implemented a performance enhancement on the rollback dependencies diff check.  Note that the process is the same, however with some logic updates, so that the dependencies are processed more quickly.

UI Enhancement to the Scheduler Pick List 

The scheduler page is used to schedule Strongpoint scripts. These scripts can be scheduled to run either daily or weekly.  Our new enhancement enables users to pre-schedule the day of the week they want to run the weekly execution.

User  Announcements

Strongpoint will now communicate important announcements to you directly through the application in a popup window. This is a great way for you stay current on what’s new and exciting from Strongpoint, including new product capabilities and training sessions.

 
 
 

Coming Soon

We are busily working on our next release in earnest. Exciting, new functionality is coming to make your lives easier and deliver best in class service! Here is a sneak peak at what you can look forward to:

  • Financial and Master Data Controls with Blocking

  • Segregation of Duties